We have a 100% quality guarantee on all of our products, data, platform, and services. If anything fails to meet your standards, we will resolve the problem to your satisfaction.
“From the very beginning when Chet Bayes was assigned to be my initial contact, I knew I was dealing with a company that was in a higher tier relative to customer satisfaction. I appreciated the ease with which you could order, and I absolutely love your products. How they look, and the fact they all use cellular technology. With your support team, Timothy Caudle has taken calls from me during times of a workday when he probably shouldn't have, but again, this has been very consistent of SmartMeter to go beyond the call of duty. When Sophia Smith takes my call and takes my credit card over the phone because I don't have time to sit there and do it myself, it matters. When Matt Miller is willing to do a zoom call with me to show me how to use the portal because I just didn't get it, it matters. I wish nothing more than continued success to SmartMeter!”
– Allen G.
We are dedicated to data security and our world-class technologists have created the only Private Data Network for RPM, with robust layers of security to protect patient-generated health data originating from our proprietary patient monitoring devices to our partners’ platform.
Our proprietary monitoring devices can only transmit patient-generated health data when connected to our Private Data Network for RPM.
Our investment in data security technology ensures that patient data is always protected from alteration, eavesdropping, data mining, or interception.
We provide the backbone that delivers data from the device, onto the cloud, and into the hands of our partners and their customers.
Our Monthly Service Includes:
• Tier 1 Customer Service
• Tier 2 Technical Support
• 4g/5g Private Data Network connectivity
• API Key and Documentation
• Device Management Self-Service Portal access
• Performance Reports and Device Use Analytics
(Click for example)
• Dedicated Client Success Manager
• Marketing Assets and Promotional Resources
Whether you’re implementing an RPM system for the first time or need to reach new customers with expanded solutions, we’re here to help. To speak with a member of our Sales Team, call 1-813-773-4080 or complete the form below and someone will contact you.
Get Started now if you need help with a device, portal access, API integration or other technical issues.
Get Started now if you need to order supplies including iGlucose test strips and more.