Nikki brings over 15 years of customer service/client relations experience. Her focus has been on building relationships with consumers and truly exceeding their expectations. Throughout her career, she has learned that effective communication and understanding the consumer needs, makes for an everlasting relationship. Her degree in Business Communications, has given her the needed foundation to truly build upon and guarantee success! Her moto by which she lives by is to “change people’s lives every day, “ which she will continue to do by joining Smart Meter.