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Smart Meter, the leading supplier of Cellular Remote Patient Monitoring (RPM)™ solutions, has launched the industry’s first user-friendly ordering experience that transforms the way RPM vendors and healthcare organizations purchase RPM products and services. Based on input from more than 500 customers across the US healthcare ecosystem, Smart Meter has built the Smart Solutions Platform (SSP) Marketplace to provide a seamless customer experience for delivering RPM products and services directly to patients for immediate health monitoring.
The SSP Marketplace is an intuitive image-driven system, making it easier for customers to select their desired RPM product, enroll in monthly services—such as the SmartTouch™ device use optimization program—and pay via credit card to ensure timely processing of the order. Existing customers entering the SSP Marketplace will see their familiar SKUs and photos of devices that are specific to their organization.
When new customers utilize the SSP Marketplace, they will be able to initiate and sign a contract, select products and monthly services, and make a payment in a matter of minutes. By using the new system, a new customer can reduce the number of touches it takes to place their first order and be providing their healthcare clients and patients with clinically validated cellular RPM solutions faster by shipping directly to the patient’s home.
“Smart Meter is committed to making it easy for any type of healthcare vendor or provider to do business with us and the new SSP Marketplace is a great example of that, “said Casey Pittock, Smart Meter CEO. “With this new ordering experience—combined with our world-class logistics and the industry’s only private data network for cellular connectivity—our customers can now provide an even more compelling service for their providers and their patients by quickly selecting the vital RPM solutions needed to monitor health conditions.”
The products available in the SSP Marketplace include the complete line of proprietary cellular Smart Meter devices. Some of these are the iGlucose Plus®, the most accurate blood glucose meter available; the iBloodPressure Classic® and iBloodPressure Pro®, available in multiple cuff sizes; the iScale® and iScale Plus®, supporting bariatric patients up to 551 pounds; the iPulseOx®, Smart Meter’s patented cellular-enabled pulse oximeter; all accessories and supplies such as iGlucose test strips; the SmartTouch device use optimization service; and available customer packaging options.
Complimentary monthly services for all customers include Tier 1 customer support, Tier 2 technical support, dedicated Client Success Manager, 4g/5g private data network for cellular connectivity, Device Management Self Service Portal access, shipping and handling, API key and documentation, performance reports and device use analytics, and marketing assets and promotional resources.
About Smart Meter, LLC
Smart Meter is the trusted supplier of cellular Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) solutions. We empower a nationwide network of SmartPartners™ who are working directly with healthcare providers to transform patient care. Millions of vital health data readings are reliably delivered across our platform every day to enable real-time, better-informed health care. Our proprietary patient-friendly, cellular FDA-registered monitoring devices are connected to an exclusive AT&T 4/5G private data network to ensure an engaging patient experience for improved adherence. For more information, visit www.SmartMeterRPM.com
